Spectrum Health
  • Home
    • About Us >
      • Opening Times & Closures
  • Our Community
  • Practice Updates
  • Patient Participation
  • Complaints
    • Friends and Family Test
  • CQC Link
  • Contact Us
  • Services
    • Test Results
    • Travel Advice
    • Flu Vaccinations
    • Self Referral Information
    • Other Services
    • Non-NHS Services
    • Carers
    • Welfare and Support Advice
    • Find Services
  • Appointments
    • Online Triage
    • Out of Hours
    • Urgent Care Centre
    • Home Visits
    • Referrals
    • Been Off Work?
  • Prescriptions
  • Online Access
  • New Patients
  • Your Information
  • About Us
  • About Us
  • Home
    • About Us >
      • Opening Times & Closures
  • Our Community
  • Practice Updates
  • Patient Participation
  • Complaints
    • Friends and Family Test
  • CQC Link
  • Contact Us
  • Services
    • Test Results
    • Travel Advice
    • Flu Vaccinations
    • Self Referral Information
    • Other Services
    • Non-NHS Services
    • Carers
    • Welfare and Support Advice
    • Find Services
  • Appointments
    • Online Triage
    • Out of Hours
    • Urgent Care Centre
    • Home Visits
    • Referrals
    • Been Off Work?
  • Prescriptions
  • Online Access
  • New Patients
  • Your Information
  • About Us
  • About Us
Search by typing & pressing enter

YOUR CART

Friends and Family Test

Thank you for recently visiting our surgery. We would like a few moments of your time to help us improve our quality of care. For this we ask that you fill out the questionnaire below which is called the Friends and Family Test.

The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.

​You can leave feedback each time you visit or have an appointment at the Practice. To do so, please access the Friends and Family Test page.
​
For further information regarding the Friends and Family Test, please download the leaflet.

Friends and Family Test Results

 The Friends and Family Test Score is calculated using the proportion of patients that would strongly recommend the practice minus those who would not recommend, or who are indifferent.

Percentage of patients who are "Likely to recommend" us to friends and family: - Coming Soon

About Us

Services

Contact Us

FAQ
© COPYRIGHT 2015. ALL RIGHTS RESERVED.