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  • Home
    • About Us >
      • Opening Times & Closures
  • Our Community
  • Practice Updates
  • Patient Participation
  • Complaints
    • Friends and Family Test
  • CQC Link
  • Contact Us
  • Services
    • Test Results
    • Travel Advice
    • Flu Vaccinations
    • Self Referral Information
    • Other Services
    • Non-NHS Services
    • Carers
    • Welfare and Support Advice
    • Find Services
  • Appointments
    • Online Triage
    • Out of Hours
    • Urgent Care Centre
    • Home Visits
    • Referrals
    • Been Off Work?
  • Prescriptions
  • Online Access
  • New Patients
  • Your Information
  • About Us
  • About Us
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YOUR CART

Friends and Family Test

You can leave feedback each time you visit or have an appointment at the Practice. To do so, please access the Friends and Family Test page.

Comments, Complaints and Suggestions

Any comments or suggestions regarding our practice are extremely welcome.
Please use our comments and suggestions box in the waiting area, speak to the Operations Manager, or use the contact form here.
The practice operates the standard NHS Complaints procedure. Please contact the Operations Manager for further details.

​
If you are unhappy with any service or with any member of the practice team and would like to complain
​• First talk the problem through with the Reception or Operations Manager.
• Put your concerns in writing to us so that we can investigate and write to you to resolve your concern.

If you are still unhappy and wish to take the matter further, contact
​
NHS England
Customer Services
Redditch
PO Box 16738
B97 9PT
Tel: 0300 311 22 33
Email: england.contactus@nhs.net

Practice Complaints Policy

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