FRIENDS & FAMILY TEST
Thank you for recently visiting our surgery. We would like a few moments of your time to help us improve our quality of care. For this we ask that you fill out the questionnaire below which is called the Friends and Family Test.
The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.
You can leave feedback each time you visit or have an appointment at the Practice. To do so, please access the FFT form.
The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.
You can leave feedback each time you visit or have an appointment at the Practice. To do so, please access the FFT form.
FFT RESULTS
The Friends and Family Test Score is calculated using the proportion of patients that would strongly recommend the practice minus those who would not recommend, or who are indifferent.
Percentage of patients who are "Likely to recommend" us to friends and family: - Coming Soon
Percentage of patients who are "Likely to recommend" us to friends and family: - Coming Soon
